Calle 25 # 10B-61, Getsemaní
| Cartagena
| Colombia
+573118709612
Lun-Sab
8:30
to
18:00
Dom-Fest:
*según demanda
Information of interest:
* Hoy CERRADO 22 junio 2025*
img preguntas frecuentes Lavanderia Lavatú Cartagena Colombia
img preguntas frecuentes Lavanderia Lavatú Cartagena Colombia

Frequently Asked Questions - FAQ

Lavatú Cartagena Laundry an ideal place to wash your clothes outside your home | Laundry plans | How to get there

Preguntas Frecuentes · FAQ

(EN)

The contact channels with our staff are:

1. By WhatsApp: only by message at +573118709612

2. By email: lavatu@lavatu.com.co

3. By website: filling out the contact us form

  • From Monday to Saturday from 8:30 a.m. to 6:00 p.m.
  • Sunday and holidays: Standard hours are: Closed on Sundays and holidays from 8:30 a.m. to 3:30 p.m. It is suggested to validate opening hours through Google Business, Social Networks or Website. *Activated according to demand or high season.
  • Address: Calle 25 #10B-61, Getsemaní, Cartagena de Indias, Bolívar.
  • Google Maps Location: Clic here 
  • Go with Waze: Clic here

If we have the pick-up and delivery service for clothes for an additional price to the laundry service, to request it write to us on WhatsApp +573118709612, we will gladly coordinate the pick-up there. Check with our staff if your location is within the scope of service coverage.

Servicio Domicilio Vancargo Lavatú

  • Laundry Service for People: Laundry service in water, self-service type (self-service) or assisted by our staff, price per kilo, ideal for daily clothes, bedding, household clothes, clothes for guests and tourists, with delivery times The same day.

  • Industrial Service: Laundry service in water, with industrial equipment for the hotel, institutional and tourist sector of Cartagena. Potentializes the outsourcing of the washing process, improving the cost-benefit ratio.

  • Ironing Service: manual for daily clothes, bedding, home linens and lingerie, rate per item. Industrial roller ironing for hotel and institutional clothing.

  • Clothing pick-up and delivery service.

* We DO NOT provide the following services:

  • Dry Cleanig. *It is suggested to check the label of your garments to validate this condition.
  • Dry cleaner
  • Carpet Washing

Steps to use the Laundry service - Timeline

Step 1
Confirm the service to be used
1. Self-service type service 2. Service Assisted by our Staff. ** For the Self-Service service, please consult availability of equipment upon arrival.
Step 1
Step 2
Proceed to weigh your clothes
Put your clothes in the basket and weigh them on the digital scale.
Step 2
Step 3
Tell us how you want us to wash your clothes
- All clothes in one wash - Separated by white and dark - Share the wash with a friend - Separated by type of garment (delicate or staining) - Dry only at room temperature, among other conditions.
Step 3
Step 4
Choose the wash plan to use
Depending on the weight and washing conditions, our staff will tell you which is the most suitable washing plan for your clothes.
Step 4
Step 5
Confirm the price and pay at the cashier
After confirming the price, you can pay in cash or by credit or debit card.
Step 5

Precios · Planes de lavado ( Hasta 8 kg por colada)

Rango kg
Peso ó Ciclo de Lavado
Precio Asistido Staff
Precio Self Service
0 to 2 kg
Lavado y Secado to (2) kg · Ciclo Light
Cop $ 25.000
Cop $ 20.000
2 to 4 kg
Lavado y Secado to (4) kg · Ciclo Light
Cop $ 38.000
Cop $ 33.000
4 to 6 kg
Lavado y Secado to (6) kg · Ciclo Medium
Cop $ 55.000
Cop $ 50.000
6 to 8 kg
Lavado y Secado to (8) kg · Ciclo Heavy
Cop $ 70.000
Cop $ 65.000

El plan incluye:

Precios · Planes lavado y secado por kilo (+8 kg)

Descripción Servicio
Precio
*Este precio aplica para cargas superiores a 8 kilos
Lavado y Secado industrial por kilo
Cop $ 8.500

Precios Lavado y Secado otros servicios

Descripción Servicio
Precio
* Las tarifas incluyen IVA
Servicio de doblado de ropa (+10 kg)
Cop $ 8.000
Servicio lavado express
Cop $ 10.000
Lavado Cubrecama Sencillo
Cop $ 33.000
Lavado Cubrecama Doble
Cop $ 38.000
Lavado Cubrecama Queen
Cop $ 48.000
Lavado Cubrecama King
Cop $ 58.000

El plan incluye:

Precios · Planchado ropa de diario y fiesta

Tipo de prenda
Precio Cop $
* Las tarifas incluyen IVA
Camiseta · T-shirt
$ 5.355
Camisa · Shirt
$ 7.140
Camisa Lino · Linen Shirt
$ 8.300
Pantalon · Trouser
$ 7.140
Pantalon lino · Linen trousers
$ 8.300
Saco caballero · Gentleman jacket
$ 15.000
Saco lino caballero · Men’s linen jacket
$ 24.990
Traje caballero · gentleman suit
$ 21.420
Blusa dama · Blouse
$ 7.140
Falda lino o seda · Linen or silk skirt
$ 8.300
Vestido dama corto · Short lady dress
$ 14.280
Vestido dama largo · Long lady dress
$ 24.990
Vestido de novia recamado · Embroidered wedding dress
$ 85.680
Vestido de novia sencillo · Wedding dress
$ 64.260
Vestido primera comunión sencillo
$ 28.560
Vestido primera comunión recamado
$ 35.700

El servicio incluye:

Due to the high demand for this service at this time, it is not possible to reserve by phone. The appropriate procedure is to physically arrive at the premises and ask our staff if there is equipment available, and then ask them to assign you the time of your washing shift.

Our laundry only has industrial water washing equipment, therefore, we do not have the dry cleaning service.

The standard time that the washing cycle lasts is 30 minutes and the drying cycle is 40 minutes, that is, the total is one hour and fifteen minutes (1:15), but the actual delivery time of your clothes depends on the following conditions:

Please note that the actual delivery of your clothing depends on the demand and availability of equipment during the day, therefore our average delivery times are:

  • In Self-Service: (2) hours after your washing tower is assigned and delivered.
  • In Service Assisted by the Staff: Between (4) and (6) hours, if you leave your clothes from the morning hours and before 2:00 p.m., your clothes will be delivered the same day after 5:30 p.m. *However, you must consult with the staff about this condition as it may be affected by demand.

The Washing Plan includes the following textile cleaning products in the price: They are also industrial and environmentally sustainable:

  • Textile detergent and degreaser
  • Softener

We have all payment methods:

  • Cash
  • Bancolombia account transfer
  • Debit or credit card.
  • With QR code, from the APPs enabled for payment by this means in Bancolombia.
  • To pay, scan QR Code: *Check in the image if your bank’s APP allows payment to Bancolombia through this QR code.

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